Before hitting the stores, it's best to equip yourself with some information on local practices and conditions. A detailed listing of shops for specific items can be found in the Buying Guide directory placed in most hotel rooms. Check out the local newspapers for current sales and promotions. Complimentary city maps are available from your hotel concierge and will help you get around the island. The following information should make your shopping sprees hassle-free and even more pleasant.

Most stores and shopping centres are open every day from 10 am to 9 pm. During festive seasons, shopping is extended to 11 pm or midnight. Some stores will close on certain public holidays, and on a couple of days a year for annual functions or stock-taking.

Fixed prices and price-tagging are the rule at many department stores and retail outlets. Compare prices before buying. Bargaining is a fast-disappearing way of life. But if you do came across shops that are open to bargaining--start by asking the retailer for his "best price", then make a realistic counter-offer. Be prepared for some to-and-fro before settling on a price that both you and the retailer are happy with.

"Sale" is one of the most overused words on the Singapore shopping scene. You may come across "pre-festival" sales, "post-festival" sales, and "closing-down" sales that seem to go on forever. Then there is the "Great Singapore Sale", which is on from June to July each year, where almost all the shops will stick their necks out to offer their best bargains.

A 3 per cent Goods and Services Tax (GST) is levied on almost all goods and services. Note that the GST applies only to GST-registered traders. Look for the certificate of registration that is usually near the checkout counter. Some retailers will absorb the GST, and most of the smaller shops do not collect GST.

Most major stores offer delivery services if you spend more than a certain amount or if you're willing to pay a delivery surcharge. Some shops offer the option of an All Risk insurance policy which will cover the good for damage or loss in transit.

Most of the bigger retailers will exchange goods if they are intact and if you return them within a few days (usually 3) with the receipt. Some smaller shops may not be so accommodating, so always check the goods carefully before buying. Refunds are less common. Some retailers (such as casual clothing store Giordano) offer a money-back guarantee, no questions asked. Others (at some point in their promotion efforts) will offer a refund if you can find the same item for less elsewhere

Most major stores offer delivery services if you spend more than a certain amount or if you're willing to pay a delivery surcharge. Some shops offer the option of an All Risk insurance policy which will cover the good for damage or loss in transit.