TDY and Hurricane season are upon us, the hints below are to help your traveler’s claim process go a bit smoother.  Please ensure you and the travelers review each of their claims prior to submission and each of their Travel Voucher Summaries (TVS) to ensure that they have been paid correctly for their trip.

As a reminder, when you are departing your unit for your next PCS assignment, please ensure that you complete your 'font-family:Arial'> ensure that claims will not be mistakenly forwarded to you during your out-processing, and it will ensure that travelers’ payments will not be delayed.  AO privileges are assigned at each unit by the Commanding Officer and a new form must be completed once you arrive before you can obtain AO authority for that particular unit.    

Authorizing Officials (AO’s) are reminded that while reviewing T-PAX claims, ensure that all items on the claim are approved at the amount the member is claiming (if correct).  When a member enters orders in the system prior to the travel, lists the estimated cost in the reimbursable items and then has the orders approved, it saves that total.  Once the member completes the settlement, they must change the item to the actual cost incurred to be reimbursed, and then forward it to you for approval.  There will be two columns in the reimbursable items that you need to review.  If you do not change the second column (approved) to the actual cost the member incurred, it will only pay the estimated amount approved on the orders.  Please ensure that you review this section, and change any items that need to be changed for proper payment before you approve the orders.  You must review the original orders, the claim, the airfare receipt, itemized receipts for lodging, and anything that is $75.00 or over. 

.  T-PAX is not capable of processing PCS claims.  If a PCS claim is submitted all document type 14 (GTA), 17 (dity moves), and 33 (operational) TONOs must be submitted to FINCEN for processing.    When submitting manual claims to PSC for processing, please include in the packet:  the original 1351-2 with original signatures by the member and AO, original orders (and amendments) with original signatures or certification to be a true copy with an original signature, and required receipts.  This will allow PSC to process the claim without returning it to the member for corrections.  Look online for receipt status.

The Personnel Service Center (PSC) Travel Branch post payment review of evacuation travel claims is well underway.  To date, approximately 1,000 claims have been reviewed.  Thank you for your support in providing requested documentation in a timely manner. One common discrepancy we have found is lost or missing lodging receipts.  Most reimbursements.  A form is available via PSC’s website at: